Version 0.8

FAQ

We are always updating the site with new features and improving the old ones. Here are a few Frequently Asked Questions:

What is weBBrainys.com?

weBBrainys.com is a place to broadcast and watch live video online while chatting with friends.

Is weBBrainys.com free? Will it stay free?

Yes and Yes.

Who uses weBBrainys.com ?

Live video has endless applications, and we see new uses for weBBrainys.com every day. People use weBBrainys.com to chat with friends and share their life. Musicians and DJs use weBBrainys.com to broadcast music and chat with their fans. Artists use weBBrainys.com to promote their work. Comedians and entertainers use weBBrainys.com to host interactive talk shows. Some even use weBBrainys.com to broadcast their pets.

Is there a minimum age to use weBBrainys.com?

You must be 13 or older to sign up for a weBBrainys.com account.

What do I need to watch weBBrainys.com?

To use weBBrainys.com you need a PC or a MAC an up-to-date browser like Internet Explorer, Firefox, or Safari with the latest version of Adobe Flash Player installed.

What do I need to broadcast?

All you need to broadcast on weBBrainys.com is a camcorder or webcam hooked up to an internet-connected PC or MAC computer with an an up-to-date browser like Internet Explorer, Firefox, or Safari with the latest version of Adobe Flash Player installed.

How do I start broadcasting?

Simply click the red "Broadcast" button and go through the Broadcaster sign up wizard. Fill out your description and profile, do some channel design, then begin broadcasting! You can also watch this Video Guide to help you out even more.

What speed internet connection do I need to stream on weBBrainys.com?

A broadband connection is generally recommended, however you can broadcast live video on weBBrainys.com with as little as 100kbps of upload bandwidth. Check www.speedtest.net to see if you have the necessary upload connection speed.

What type of cameras are compatible with weBBrainys.com?

Any USB webcam and many USB/Firewire camcorders are supported by weBBrainys.com. Provided your computer recognizes your camera as a video device, you can broadcast from it. IP cameras are not supported.

How can I produce better shows?

Check our our Broadcasting Guides section for some tips and tricks submitted by the weBBrainys.com community! http://blog.weBBrainys.com/2007/11/guides-faq.html

What are the keys to a high quality stream?

There are many ways to improve the quality of your broadcast. This video guide goes into details about advanced broadcasting tools. If your broadcast is choppy, ensure you have enough bandwidth to broadcast at your selected quality settings. You can check to see how much bandwidth you are getting through Speed Test this will give you an idea of how you can adjust your settings to get a better stream. Lowering the quality setting or video bitrate will improve video smoothness. If your picture quality is poor, you may consider investing in a higher quality camera. Also try adjusting your lighting. Digital cameras need a lot of light, and video will begin to appear grainy in dark conditions.

How do I configure Adobe Flash Media Encoder to work with weBBrainys.com?

Once signed in to weBBrainys.com, go to this link and follow the instructions for using Adobe Flash Media Encoder: http://www.weBBrainys.com/broadcast?section=fme or you can read this tutorial to get the basics of FME

If I want to stream mobile, want do I need?

You need a laptop with a mobile broadband internet connection. Check out this guide written by Justin on how to "go mobile"http://blog.weBBrainys.com/2007/11/going-mobile-tutorial.html

Can I embed weBBrainys.com on my MySpace/Website/Blog?

Yes! Simply click the "Share" button below the video window and select the site that you wish to embed into.

If I have weBBrainys.com video embedded on my personal site will it use my bandwidth?

No.

How do I make embedded video auto-play?

In order to do this, click on the share link below the video, then click "customize". From there you can turn the auto-play on as well as the starting volume.

How do I customize my Profile and Channel?

From your "Settings" menu when you are logged on, you can customize your profile and channel from their respective tabs. You can put widgets and custom HTML in the "More Info" section of your channel as well as your "About Me" section of your profile. This video guide also gives a full walkthrough of doing this as well.

Which image formats does weBBrainys.com support in the design page?

The design page supports .jpg, .jpeg, .gif, .png formats.

How do I get more viewers for my channel?

You can promote your channel to your friends on MySpace, Twitter and various other social networking sites. You can either do this from the "Settings" link on the "Promotion" tab for your channel, or you can click the "Share" link below the video in your channel. This video guide gives other ideas for helping this out.

Can I make an embedded chat?

Yes you can, simply click on the "share" link before the video and in the "Video and Chat" area it will give you a link. You can click on "Customize" to change some of the options of how the embedded chat will display.

How can I effectively moderate my chatroom?

Assigning trusted chat moderators by clicking their name in chat, clicking the blue Chat button, the clicking Mod. Also see our Chat Tutorial for more info: Chat Guide

How do I know how many viewers/chatters I have?

Above your video window on the left there will be a # Viewers when there above 1 total live viewers. If you click the blue Options button in the top right of the chat box, you can see all current users in your chat room.

Please note:It is possible for there to be more chatters than viewers if there are chatters using a 3rd party IRC client to monitor your room while not actually viewing video. It is also possible for there to be more viewers than chatters, as people watching an embedded video on a website or external page will be counted only as a viewer.

Is my profile public?

Yes. Your profile is public and anyone on site can see it. For this reason we suggest you take a look at our Safety Guide to get some tips and ideas of how to keep information you don't want others having safe.

Somebody is harassing me, what can I do about it?

There are chat tools useful for ignoring, banning, and otherwise moderating your chat room. Please consult our chat guide for these features. Take a look at our Community Guidelines for some additional information about our policies. You can also watch this Video Guide to learn more about the Chat tools and how to use the moderation. If the harassment is repeated or you want go look up some additional info of how to deal with online harassment, check out our safety guide

How do I delete my own archives?

Sign in, go to your channel page, click on the archives link, locate and use the Archive Deletion Tool at the bottom of the Archive page.

How do I reset my password?

Sign in, click on the settings link on the top bar, click on the Profile tab and click the Password "Reset" link at the bottom.

How do I delete my account?

Under Settings in the "Account" tab there is the option to "close account."

How do I report inappropriate content?

Below each video window there is a "Report" button. Please use this to flag content in violation of our Terms of Service or is otherwise inappropriate. http://www.weBBrainys.com/user/terms_of_service

How do I report a bug with weBBrainys.com?

Please submit a bug report using this form:http://www.weBBrainys.com/bug_report

How do I get additional help?

You can contact weBBrainys.com Staff through this Contact page. From here you can find other help topics and get a personalized response from a member of the JTV Staff.

Are there any other Video Tutorials to help me?

Yes! You can check out some video guides, here.